Why One of the Costs of Burnout is High Turnover

cost of burnout turnover

The #1 reason people leave organizations isn’t lack of engagement, career stagnation, or even compensation—it’s burnout.

I recently spoke with a client who was blindsided when one of his top employees abruptly quit. After his employee left, he was stunned to hear the real reason behind the resignation: burnout. He had no idea his employee was struggling, and unfortunately, he’s not alone. Many leaders don’t recognize burnout until it manifests as turnover, absenteeism, or declining performance. The reality is that burnout isn’t just an individual issue—it’s an organizational one.

Why Leaders Fail to Recognize Burnout

Here’s why burnout is often overlooked until it’s too late:

  1. Leaders Are Too Far Removed from the Front Line
    As organizations grow, leadership often becomes distanced from the day-to-day experiences of employees. They see numbers, not exhaustion. They recognize turnover, not the stress (and lack of managing it) that preceded it.
  2. Burnout Isn’t Always Recognized
    Many people—employees and leaders alike—don’t know how to identify burnout. It doesn’t always look like complete exhaustion or stress-induced meltdowns. It can present as disengagement, cynicism, declining motivation, or even unexplained health issues. Without the knowledge to recognize it, burnout festers in plain sight.
  3. Burnout is Viewed as an Individual Problem
    Too often, burnout is framed as an employee’s personal failure to manage stress. In reality, burnout is a systemic issue also stemming from workload, management practices, and company culture. When leaders fail to see the organizational factors at play, they miss opportunities to prevent burnout before it results in turnover.
  4. Hustle Culture Is the Norm
    In many workplaces, long hours and high stress are worn like badges of honor. Employees who consistently work 70-80 hours a week aren’t celebrated for their efficiency—they’re celebrated for their sacrifice. This mentality doesn’t lead to better results. Instead, it leads to disengagement, mental exhaustion, and eventually, mass turnover.
  5. There’s No Psychological Safety
    Employees won’t voice concerns about burnout if they don’t feel safe doing so. If the company (outward or silent) culture punishes vulnerability or sees mental health struggles as weakness, employees will suffer in silence—until they walk out the door.

How Leaders Can Address Burnout Before It Leads to Turnover

The good news? Burnout isn’t inevitable. Leaders can take proactive steps to identify, address, and prevent burnout, creating a healthier and more productive work environment.

  1. Start Asking Better Questions
    Instead of waiting for employees to burn out and leave, start asking how they’re really doing. Go beyond surface-level check-ins and create opportunities for honest dialogue. Questions like, “What part of your job feels unsustainable right now?” or “What’s causing you the most stress?” can uncover warning signs before it’s too late.
  2. Invest in Burnout Training and Resources
    Employees and leaders alike need to understand burnout—its signs, its causes, and how to address it. Platforms like Burnoutable provide training, support, and tools to help companies recognize and mitigate burnout at every level. When everyone knows what to look for, burnout stops being an invisible problem.
  3. Implement Burnout Prevention Systems
    Addressing burnout isn’t just about awareness—it’s about action. Companies need to integrate burnout prevention into daily operations. This could include reasonable workload expectations, clear boundaries between work and personal time, and regular pulse surveys to gauge employee well-being.
  4. Rethink the Hustle Mentality
    The hustle-and-grind culture isn’t sustainable. Leaders must redefine success—not as working long hours, but as delivering high-quality work within healthy parameters. Encouraging breaks, respecting time off, and promoting work-life balance can lead to greater productivity and retention.
  5. Create a Culture Where It’s Safe to Talk About Burnout
    Employees should feel comfortable discussing burnout without fear of retaliation. Open conversations about mental health, workload, and stress management should be normalized. When leaders take the first step by openly discussing these topics, they set the tone for a workplace where employees feel valued and supported.

The Bottom Line: Burnout Is a Business Issue

If you’re experiencing high turnover, don’t just look at exit interviews—look deeper. The problem likely started long before employees handed in their resignations. Burnout is a silent killer of engagement, productivity, and retention. But with the right awareness, strategies, and tools—like Burnoutable—leaders can turn the tide, creating healthier workplaces where employees thrive instead of burn out.

It’s time to stop reacting to turnover and start preventing burnout. Your employees—and your business—depend on it.

If you’re ready to build a resilient, high-performing workforce that thrives without burnout, let’s talk. The future of work belongs to companies that put well-being first—make sure yours is one of them. Burnoutable.com>> Info@Burnoutable.com

ABOUT JESSICA:

help with burnout

Jessica Rector is on a mission to help others truly live.

Founder of Burnoutable, the first comprehensive SaaS platform to prevent and end burnout, Jessica empowers you to get out of your comfort zone and into possibilities, so you can break through burnout and tackle your negative thoughts to turn them into positive action and bigger outcomes!

Through their research, The Burnout Institute consults with companies and train teams to create a culture that no one wants to leave by enhancing mental health and eradicating burnout. They have worked with clients such as Scotiabank, NBCUniversal, the Dallas Mavericks, and Fortune’s #2 “Best Company to work for.”

As a #1 best-selling author of 12 books, Jessica has been interviewed on NBC for her research and work on burnout. As an HR.com Future of Employee Well-Being Advisory Board Member, Jessica helps to change the conversation around burnout and mental health with senior leaders and executives.

When she is not traveling around the world for work, Jessica enjoys creating more Say Yes experiences, while learning about the exciting world of Transformers, so she can carry on real conversations with her CFO, Chief Fun Officer, her twelve-year-old son, Blaise, who is also a #1 best-seller author and the youngest published author in the United States.

Get Jessica’s recent book, Blaze Your Brain to Extinguish Burnout: 52 Tip to Prevent, Break Through and Eliminate Burnout at jessicarector.com. Connect with her on LinkedIn by CLICKING HERE.

Book Jessica

Whether you want to book Jessica to keynote speak at your event or want to continue the message through workshops, trainings, multi-session format, or her online course, let’s chat and design the program that best fits your needs.

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