Energetic, engaging keynote speaker, Jessica Rector dives into this bonus video of her series and shares how your inner games directly affects your customer service.
It’s been on your mind, because Jessica received a lot of requests on how your inner game affects customer service. Competition is fierce, high reviews are necessary, and your team feels on a balance beam.
It’s easy to go above and beyond when the customer is super nice. What about when conflict arises with the customer?
In order to best handle the situation, your inner game must be in alignment. When it’s not you’ll hang up on the customer, raise your voice, or dig in your heels just because you feel you can. Find out how to improve your inner game to enhance the customer service experience and increase reviews, loyalty, and satisfaction.
Are you ready to help your participants take it to the next level? Then, gamify your events and book Jessica Rector at (817) 523-1529. Fair warning, Jessica doesn’t believe in boredom. She uses games (fun), her company research (information) and exercises (interaction) to engage with your audience. When they participate, it increases retention, focus, and fun. Are you ready? Book now!
Jessica Rector’s mission is simple: transform lives. With a BBA, MBA and BS, Jessica started, hosted, and produced her own TV talk show in Los Angeles with just an idea to help others launching her first company jessICAREctor International. Having worked with clients such as NBCUniversal, the Dallas Mavericks, and American Airlines, she uses first-hand research, experiences, and strategies, to help organizations, people, and teams develop high growth, high performance, and high achievement with their inner game through her process called Tame Your Brain Game.
As a thought leader, keynote speaker, and #1 best-selling author, Jessica consults with companies, trains teams, and speaks at conferences, conventions, and organizations helping you change what you say to yourself about yourself to change your thoughts and actions to change your life. Jessica is a Contributor for The Huffington Post and has been seen on ABC, NBC, CBS, FOX, Business Journal, and Market Watch. Get Jessica’s recent book, Tame Your Brain Game at jessicarector.com. Connect with her on LinkedIn by CLICKING HERE.
